Where does Heymann Antiques ship to?

We ship throughout Germany and worldwide. Within the Rhine-Main region we deliver with our own service. For more distant destinations we work with specialised furniture and fine-art shippers to the US, UK, Canada, Australia and across the EU.

How much does shipping cost?

Shipping cost depends on size, weight and destination. Before contract we give you a binding quote. Collection at the shop in Darmstadt is possible by appointment.

Who bears the risk during transport?

If you buy as a consumer, we bear the transport risk until the piece is handed over to you; this is what the law provides. If you commission a carrier yourself, the risk passes on handover to that carrier. For purchases by businesses, the statutory rules on sale by shipment apply. Large pieces are delivered by a furniture carrier to the final room.

How long does delivery take?

Once payment is received we prepare the shipment immediately. Within Germany delivery usually takes 3 to 10 working days. We deliver within 30 days of receiving payment unless a different period is stated in the offer; for deliveries abroad we state the period in the offer.

Worldwide shipping | Heymann Antiques Darmstadt Germany

Every piece leaves our workshop hand polished and inspected. Shipping is handled by carriers who specialise in furniture and antiques; in the Rhine-Main region we deliver ourselves.

Delivery in the Rhine-Main region

For customers in Darmstadt, Frankfurt, Wiesbaden, Mainz and the immediate surroundings we deliver with our own delivery service. That means: expert transport by staff who know the piece, set-up and placement on site, removal of old furniture on request. No intermediate warehouses, no anonymous forwarders.

Distances and directions from the region: Antique furniture for Frankfurt, Wiesbaden, Mainz, Heidelberg and Mannheim.

Shipping within Germany

Smaller objects (mirrors, clocks, lamps, decor) we send as parcels with tracking and proof of delivery.

Large furniture goes by two-man furniture freight right into your home, including carrying to the desired floor and, where possible, placement in the target room. Narrow stairwells or cranes for very large pieces are coordinated in advance.

International shipping

We regularly ship across the EU, to Switzerland, the United Kingdom, the United States, Canada, Australia and worldwide. For international clients we handle:

Coordination of customs formalities including export paperwork
Coordination with specialist furniture and art shippers (e.g. for platforms such as 1stDibs, Pamono or Chairish)

Customs duties and import VAT in the destination country are the buyer's responsibility and are charged directly by the local authority.

What shipping costs

Every piece is unique - dimensions, weight and destination decide. Flat rates would be misleading. We calculate individually and give you a binding price before contract. The range typically depends on:

Type of furniture (chest vs. wardrobe vs. mirror)
Distance and accessibility at destination
Packing by the carrier (furniture blanket or wooden crate)
Whether set-up and floor delivery are requested

Collection
All pieces can also be collected by appointment at the shop at Elisabethenstraße 58, Darmstadt, Germany. In that case there are no shipping costs. In the shop you can pay in cash or by debit card; if you ordered by e-mail, phone or letter, please pay by bank transfer in advance.

Delivery time

Once payment is received we prepare the shipment immediately. Within Germany delivery usually takes 3 to 10 working days. Furniture freight is typically delivered on a scheduled appointment agreed with you in advance. Binding: we deliver within 30 days of receiving payment unless a different period is stated in the offer. For deliveries abroad, especially by sea freight, we state the period in the offer.

Transport damage - what to do

Transport damage is rare. Should it happen: document the damage on handover before signing the proof of delivery, photograph the packing and the piece, and contact us immediately.

We handle the claim with the carrier and organise repair or return, depending on the type of damage. Contact: +49 6151 997032 or info@antik-heymann.de.

Legal

Shipping is subject to our General Terms & Conditions. If you buy as a consumer by e-mail or phone, the statutory 14-day right of withdrawal applies (consumers living in the USA: return policy under section 18 of our terms); details under Returns & right of withdrawal.

Questions about a specific piece? Call us: +49 6151 997032 (Mon-Fri 10:00-12:30 CET) or write to info@antik-heymann.de.